Vehicle Delivery & Recovery on TradeXchange: How to Compare Quotes
Learn how to post a vehicle delivery or recovery job on TradeXchange, compare fixed-price quotes from approved transporters and manage payment through completion.

In this article
Moving a vehicle sounds simple until you need to organise it.
The car may be hundreds of miles away.
It may not be roadworthy.
You may be buying from a dealer, private seller or auction.
You may need one vehicle moved, several vehicles collected, or a non-runner recovered.
TradeXchange gives CarMazium users a structured way to post that transport requirement and receive fixed-price quotes from approved Delivery & Recovery providers.
This guide explains the full process from posting the route to confirming completion.
What Types of Vehicle Movement Can TradeXchange Handle?
The Delivery & Recovery workflow is designed for several common situations.
You can use it for:
- single-car collection,
- vehicle delivery,
- dealer stock movement,
- auction collection,
- multi-car transport,
- recovery of non-runners,
- and other suitable vehicle movement jobs.
The current service is available through the TradeXchange Delivery & Recovery page.
Step 1: Post the Route
The first step is to describe the job accurately.
The core information normally includes:
- where the vehicle is now,
- where it needs to go,
- the vehicle details,
- the requested date,
- and whether the vehicle can be driven or needs recovery.
The better the information, the easier it is for transport providers to quote accurately.
A vague job such as:
Move a car from Birmingham to London
does not give a provider as much useful information as:
Collect a 2017 hatchback from Birmingham B11, vehicle starts and drives, deliver to East London E6, preferred collection Friday afternoon.
Why Vehicle Condition Matters to the Quote
Transporting a running car is not always the same job as moving a non-runner.
A provider may need different equipment depending on whether the vehicle:
- starts,
- drives,
- steers,
- rolls,
- brakes,
- has locked wheels,
- has collision damage,
- or requires specialist loading.
If the car does not run, say so.
If access is difficult, say so.
If a vehicle needs a transporter rather than trade plates or a driver, the provider needs to know before quoting.
Accurate condition information reduces disputes later.
Step 2: Approved Transport Providers See the Job
TradeXchange does not make every posted job visible to every business on CarMazium.
Only businesses approved for the Delivery & Recovery capability can quote for relevant transport work.
That capability-based approach helps customers compare providers who have been cleared specifically for that service area.
A Vehicle Inspection provider, for example, is not automatically approved as a transporter.
Step 3: Providers Send Fixed-Price Quotes
Approved transport businesses can compete by submitting fixed-price quotes.
The customer can compare the available responses before choosing.
Do not judge the quote only by the headline number.
Consider:
- collection timing,
- delivery timing,
- whether the vehicle condition has been understood,
- provider communication,
- distance,
- special equipment,
- and any job-specific requirements.
The cheapest quote is not automatically the best fit for every job.
The goal is to choose the provider whose quote matches the work you actually need.
Step 4: Accept the Quote and Pay Through CarMazium
Once you choose a provider, the accepted service job is paid through CarMazium.
This is an important part of the paid TradeXchange workflow.
Private provider contact details unlock after the quote has been accepted and paid.
The service payment is then held within the TradeXchange workflow until the work is completed and the completion step is confirmed.
This is different from simply finding a transporter's phone number and arranging everything outside the platform.
Step 5: Coordinate Collection
After the accepted quote has been paid and contact details become available, the customer and provider can coordinate the practical details.
That may include:
- exact collection address,
- contact person,
- access instructions,
- key location,
- seller or dealer opening hours,
- vehicle condition,
- loading requirements,
- and delivery contact details.
For auction purchases, make sure the seller knows who is collecting the car.
For dealer collections, confirm business opening times rather than assuming the site is always accessible.
Step 6: Vehicle Collection
At collection, the provider should be able to identify the correct vehicle and complete the job according to the accepted service terms.
Customers should make sure the vehicle details are accurate before collection.
Useful checks include:
- registration,
- make and model,
- collection location,
- key availability,
- whether the vehicle starts,
- and any known loading restrictions.
If the condition has materially changed since the job was posted, tell the provider before they arrive.
A car that was described as running but now has locked brakes may require a completely different loading method.
Step 7: Delivery and Completion
Once the vehicle reaches the destination, the customer confirms that the job has been completed.
After successful completion is confirmed, the provider payout is released.
This completion step is important because it closes the paid service workflow properly.
The job should not remain indefinitely open after the vehicle has arrived.
How the TradeXchange Delivery Fee Works
For paid Delivery & Recovery jobs, the current TradeXchange economics are:
- 91% provider share
- 9% CarMazium platform fee
The fee is deducted from the accepted job price.
For example, if a customer accepts a £300 quote:
- Customer pays: £300
- CarMazium platform fee: £27
- Provider share: £273
This is the paid-job model.
It should not be confused with Finance or Warranty enquiries, which use a different matched-provider workflow.
Why Does TradeXchange Hold the Service Payment?
The payment workflow creates a clearer commitment between customer and provider.
The customer knows that the chosen quote has become a paid job.
The provider knows that the service payment has been made before the private contact details and job-completion process progress.
The provider payout is then released after the agreed service is completed and confirmed.
This structure is especially useful for jobs involving distance and logistics, where both sides need confidence that the arrangement is real.
What Information Helps You Get Better Quotes?
A strong delivery job should include enough information for the provider to estimate the work properly.
Useful details include:
Vehicle Type
A small hatchback is different from a large SUV, van or damaged vehicle.
Running Condition
Say whether the car starts, drives and brakes.
Exact Route
Postcodes or clear collection and delivery areas matter.
Requested Date
Give a realistic date or timeframe.
Access
Mention underground parking, narrow roads, locked compounds or other restrictions.
Special Requirements
If the car needs a winch, enclosed transport or several vehicles need moving together, say so.
Providers can quote more confidently when they know the real job.
Single-Car Delivery vs Multi-Car Transport
A single vehicle may be suitable for:
- a single-car transporter,
- trade-plate movement where appropriate,
- or another approved transport method.
Multi-car work may involve different equipment and route planning.
If you need several vehicles moved, list the job accurately so the provider can price the full load rather than discovering extra vehicles later.
For motor traders, multi-car transport can be particularly useful when moving stock between:
- auction sites,
- dealerships,
- preparation centres,
- storage,
- and customer handovers.
What About Non-Runners?
Non-runners require more detail.
Tell the provider whether the vehicle:
- rolls,
- steers,
- brakes,
- has keys,
- has locked wheels,
- has accident damage,
- or is in a difficult location.
A "non-runner" can mean anything from a flat battery to a car with seized wheels.
Those are very different recovery jobs.
The more precise the description, the more reliable the quote.
Can You Use TradeXchange After Buying a Car on CarMazium?
Yes.
That is one of the natural connections between the CarMazium marketplace and TradeXchange.
A buyer can win or purchase a vehicle and then arrange transport through the Delivery & Recovery service.
The transport job remains a separate service transaction from the vehicle purchase itself.
The vehicle purchase price is still handled according to the marketplace deal.
The delivery service has its own accepted quote and payment workflow.
Can a Seller Arrange Delivery for a Buyer?
A seller can use the service if they need to arrange vehicle movement.
The important part is that the job information accurately reflects:
- who has the vehicle,
- where it is going,
- when it can be collected,
- and who will be available at each end.
Do not assume the other party has agreed to a delivery time until it has actually been coordinated.
What Should You Check Before Posting a Job?
Before you post, confirm:
- the correct registration,
- the collection postcode,
- the delivery postcode,
- the vehicle's running condition,
- preferred timing,
- access restrictions,
- key availability,
- and the correct contact person at collection.
These details prevent many avoidable delays.
What Should Providers Check Before Quoting?
Transport providers should review the job carefully before submitting a price.
Important questions include:
- Is the route profitable?
- Is the vehicle suitable for my equipment?
- Can I meet the requested date?
- Does the vehicle run?
- Is the collection area accessible?
- Do I need specialist loading equipment?
- Can this job fit with other work on my route?
The aim is to quote selectively on work the business can complete properly.
How Providers Get Paid
Approved Delivery & Recovery providers compete for open work.
When a customer accepts the provider's fixed-price quote and pays through CarMazium, the job becomes active.
After successful completion and customer confirmation, the provider's current 91% share is released.
CarMazium retains the 9% service fee.
Providers can monitor available and accepted jobs through their TradeXchange dashboard.
Why Providers Should Keep Job Details Updated
A provider should communicate promptly if:
- collection is delayed,
- the driver cannot access the vehicle,
- the vehicle condition does not match the description,
- or the route cannot be completed as planned.
Good communication matters because vehicle transport often involves three parties:
- customer,
- vehicle holder,
- and transport provider.
A delay at one end affects everyone.
What If the Vehicle Is Not Ready?
If the provider arrives and the vehicle cannot be released, that can create unnecessary cost and delay.
Before the collection time, make sure:
- payment between buyer and seller is resolved where relevant,
- keys are available,
- the vehicle can be accessed,
- documents or release codes are ready,
- and the collection contact knows the transporter is coming.
A confirmed job should be physically ready for collection.
TradeXchange Delivery for Motor Traders
For dealers and motor-trade businesses, vehicle movement is a routine operational cost.
TradeXchange can be used for:
- purchased stock,
- sold stock,
- inter-site transfers,
- auction collections,
- customer deliveries,
- recovery jobs,
- and vehicle movements connected with preparation or inspection.
A Partner business approved for Delivery & Recovery can also quote on suitable customer jobs.
This creates two sides of the marketplace:
- customers who need vehicles moved,
- and providers looking for paid transport work.
Frequently Asked Questions
Who Can Post a Delivery Job?
Signed-in CarMazium users can post eligible TradeXchange service jobs.
Who Can Quote?
Only businesses approved for the Delivery & Recovery capability.
Are Quotes Fixed Price?
The TradeXchange delivery workflow uses fixed-price provider quotes for the posted job.
When Do I Get the Provider's Contact Details?
Private contact details unlock after you choose the provider and pay the accepted quote through CarMazium.
Does the Provider Receive the Money Immediately?
No.
The service payment is held within the workflow and the provider payout is released after successful completion is confirmed.
What Percentage Does the Provider Keep?
The provider currently keeps 91% of the accepted paid job price.
CarMazium retains a 9% platform fee.
Can TradeXchange Move a Non-Runner?
Yes, recovery and non-runner jobs can be posted, but the condition should be described accurately so providers can quote with the right equipment.
The Bottom Line
TradeXchange turns vehicle transport into a competitive paid-job workflow.
You post the route and vehicle condition.
Approved Delivery & Recovery providers send fixed-price quotes.
You choose the provider, pay the accepted job through CarMazium and receive the provider's private contact details.
The vehicle is collected and delivered.
Once completion is confirmed, the provider payout is released.
For providers, the current model pays 91% of the accepted job price after the 9% CarMazium platform fee.
To arrange a vehicle movement, start on TradeXchange Delivery & Recovery.
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